635 jobs
dnata·via Emirates Group
Dubai, United Arab Emirates
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Job Purpose dnata is more than a global air and travel services provider. We connect people with possibilities and opportunities across 130+ airports in 34 countries through ground handling, cargo, travel, and catering & retail services. Our purpose is clear: to deliver on the promises our customers make. We are powered by a bold vision to be the world’s most admired air and travel services provider, which guides our strategy, culture, and every role across our teams. Our core values fuel everything we do: we are safe, we play to win, we respect everyone and work together as a team, and we are future thinking. At dnata, we foster diversity, nurture ambition, and celebrate achievement. If you're inspired by purpose and motivated to be part of a global team shaping the future of aviation and travel, we’d love to have you onboard. As a Service Delivery Manager , you will lead shift operations by providing guidance and support to frontline teams, resolving customer issues and operational challenges, activating business continuity or exception management plans when required, and driving team performance to ensure safe, compliant, and on-time service delivery in a customer-focused environment. In this role, you will Plan and coordinate shift operations, anticipating operational challenges, allocating resources effectively, and ensuring seamless handovers between shifts. Implement contingency, service recovery, and business continuity plans to minimise operational disruption and…
6d ago
This week
Emirates SkyCargo·via Emirates Group
Dubai, United Arab Emirates
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IT. Experience: 8-15 years. Apply by 2026-10-30. Skills: Python, SQL, R Language, Optimization, Analytical skills, Data Analysis, Semantic Modeling, Database Design, Database Development, GCP, AWS Cloud, Amazon Redshift, Amazon RDS, Machine Learning, AI Tools , Natural Language Processing - NLP, RPA, Auto Insights & Analytics, Business Insights, BI Tools, Mentorship, Learning AgilityAnalytical Excellence, Proactive, Data Analytics
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IT · Full time · Permanent
Lufthansa Group
Zürich/Kloten, Switzerland
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Lufthansa Group
Zürich/Kloten, Switzerland
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Lufthansa Group
Zürich-Airport, Switzerland
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People, Government & Corporate Affairs · Full-time
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Operations & Guest Experience · Network Operations · Full-time
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Finance Division · Financial Reporting & Control Office · Full-time
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Digital Technology & Innovation Division · Delivery and Innovation · Full-time
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Digital Technology & Innovation Division · Portfolio and Strategy · Full-time
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Emirates Engineering·via Emirates Group
Dubai, United Arab Emirates
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Book a free counselling session and demo class. Scholarships and easy EMI options available.
Job Purpose A World leader in air cargo. We possess a geographical advantage that enables us to reach over 140 destinations across 6 continents. We are able to cater to two-thirds of the world’s population in just 8 hours and serve major international trade regions quickly and efficiently. Our SkyCargo group works in partnership to facilitate global trade and connect customers with their destinations. We have a young, efficient, wide-bodied fleet, with ample capacity to transport cargo through our state-of-the-art, multi-airport hub in Dubai and adapt to our customers ever-changing needs. As a Customer Affairs Supervisor in the SkyCargo team, you will provide a comprehensive support service to the department, by being the first point of contact for customer communication received through all channels and endeavour to resolve the complaints. In this role you will: Support the team with all administrative activities e.g. segregate customer communication, create files and send acknowledgements to customers. Handle voice mail messages and forward any communication to the respective department as appropriate. Handle customer correspondence [both electronic and paper based] by reading, segregating and capturing data in a timely manner, and sending standard system generated letters in response to both positive and negative feedback from passengers. Thank customers for positive feedback, and keep the appropriate internal departments informed of the feedback. Resolve assigned…
6d ago
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Aircraft / Industrial Engineering, Engineering · Full time · Temporary
7d ago
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Business Strategy / Corporate Development, Procurement · Full time · Temporary
7d ago
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IT · Full time · Permanent
7d ago
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Logistics / Cargo · Full time · Permanent
7d ago
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Other · Full-time or part-time · Temporary
7d ago
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Other · Full-time or part-time · Temporary
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Other · Full time · Temporary
7d ago
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Finance Division · Procurement and Supply Management Office · Full-time
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Job Purpose Manage a central sales support unit/team, ensuring the highest quality of customer experience in all sales activities related to agencies, groups and general sales support. Deliver services within agreed SLAs through effective manpower planning and deployment in order to support the achievement of revenue targets. Monitor and continuously improve the sales support unit activities and procedures, and lead the team to achieve set targets. Plan and implement strategies to improve levels of self-service by agents for day-to-day queries. Commercial Performance & Business Analysis Coordinate Quarterly Business Reviews (QBRs) across KSA to support KSA corporate , ensuring timely preparation, analysis, presentation material, action plans and follow-up. Conduct regular reviews of Corporate, Trade and Agency account performance, highlighting revenue declines, market share losses, booking trends and required corrective actions. Analyse route, sector, point-of-sale, channel and customer segment performance to identify opportunities and risks. Monitor sales performance against targets and provide recommendations to improve commercial results. Develop and maintain commercial KPI dashboards and performance scorecards. Produce daily, weekly, monthly and quarterly business performance reports with actionable insights. Pricing & Revenue Support Coordinate pricing proposals, approvals and commercial business cases for Corporate, Trade and Agency opportunities across KSA. Conduct…
7d ago
This week
Job Purpose Ensure that the service offered is timely, efficient, and professional and of the highest level, as per the criteria set forth by the Company?s commercial, safety and security policies, standards and procedures. Supervise and coordinate all internal and external agencies, such as Handling agents, Service Providers, other airlines and various authorities. Ensure that all relevant areas of operations are fully covered. Analyse anticipated operational problems such as over bookings, adverse weather, delays, cancellation of flights, crew flight time limitations etc., and undertake remedial and pro-active action in line with relevant procedures to minimise disruption to customers. Ensure that Handling Agent, Caterer and other service providers are fully briefed regarding Emirates? requirements for the day?s operation (including any special handling) and that this information is updated as necessary in order to ensure a smooth and cost effective operation and that any inconvenience to our customers are minimised. Ensure that all post flight activity is completed correctly in order to protect Company revenue and to facilitate the handling of customers and dead load at an-route stations and destinations. Respond to queries, complaints and claims in an efficient and timely manner in order to restore passenger confidence. Undertake various administrative functions and other duties as directed from time to time by the Airport Services Manager or Airport Services Officer.…
7d ago
This week
Job Purpose At Emirates, we believe in connecting the world, to and through, our global hub in Dubai; and in constantly innovating to ensure our customers ‘Fly Better’. Emirates Engineering is a cutting-edge aircraft maintenance facility, GCAA CAR V approved, supporting Emirates’ vast Airbus and Boeing fleet and thirty other airlines through third-party contracts. Our highly qualified team excels in maintenance, engineering, quality, planning, and logistics, setting industry standards with an unwavering commitment to safety and excellence. As an Aircraft Technician in Line Maintenance you will be responsible for performing maintenance tasks on Emirates and third-party aircraft and components in compliance with company procedures and regulations. The Aircraft Technician works as part of a team under the direction and guidance of a Licensed Aircraft Engineer within the relevant trade or cross-trade disciplines for which they are trained. In this role you will: Carry out routine servicing and maintenance of aircraft, engines, and components and/or approved structural repairs in compliance with manufacturer procedures. Ensure adherence to all safety procedures during fluid replenishment, aircraft refuelling, and aircraft systems charging or servicing as required. Complete component replacements and other maintenance activities as directed by the immediate supervisor. This includes obtaining and interpreting the Aircraft Maintenance Manual (AMM), Illustrated Parts Catalogue…
7d ago
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