Airport Ground Operations
Learn how airports run — check-in, ticketing, baggage, ramp and passenger handling — and step into a fast-growing career.
- Duration
- 6 – 12 months
- Eligibility
- 12th pass, any stream
About the course
Airports need skilled professionals behind every departure. This program covers the full passenger journey on the ground: reservations and ticketing, check-in and boarding, baggage handling, airport security awareness and customer service, with hands-on practice on industry workflows.
What you'll learn
- 01Airport layout, terminology & operations
- 02Reservations, ticketing & fare basics
- 03Check-in, boarding & departure control
- 04Baggage handling & lost-and-found
- 05Airport safety & security awareness
- 06Customer service & handling difficult situations
- 07Interview preparation & professional grooming
Career roles
- Ground Staff
- Customer Service Agent
- Ground Operations Executive
- Ticketing Executive
Where alumni work
Common questions
What is the duration of the training programs?
Our programs typically range from 6 months to 1 year, depending on the course you choose.
Can students from any stream apply?
Yes. Students who have completed 12th in any stream — Arts, Science or Commerce — are eligible to apply.
Is job placement assistance provided?
Yes, we provide 100% placement assistance including resume building, mock interviews and placement drives with airlines like IndiGo, Air India and SpiceJet, as well as leading hotel brands.
Are there any physical or medical requirements?
Roles like cabin crew require candidates to meet basic criteria for height, weight, vision and general health. Our counsellors will guide you on the specific requirements during admission.
Is prior experience required?
No. Our courses are designed for freshers as well as those looking for a career change.
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Your career in the skies starts here.
Book a free counselling session and demo class. Scholarships and easy EMI options available.