TripJack
Mumbai
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About the role
Operations · Full-time · 2+ experience · at Mumbai — Travel Insurance Executive Location : Mumbai ( Goregaon ) About Volaron Tech (a subsidiary of Tripjack) Volaron Tech is a fast-growing, PE-backed company building cutting-edge products in the insurance and value-added services space. We are proud to be a subsidiary of TripJack, Indias leading B2B online travel platform, making us part of the dynamic and high-growth travel industry. Our leadership team brings rich experience from top global organizations like Citi, PhonePe, HDFC Bank, Aviva, Bain etc. At Volaron, we’re building innovative solutions with a young and passionate team based in a vibrant co-working space in Mumbai’s western suburbs. If you’re looking to be part of a high-energy environment with exciting growth opportunities, we’d love to connect! Role Overview The Travel Insurance Executive will serve as the primary point of contact for travel partners, providing end-to-end support across calls, emails, and chat channels. The role involves assisting travel agents with product information, policy bookings, issuances, amendments, and cancellations, while ensuring accurate communication and timely resolution of queries. The incumbent will collaborate closely with internal teams to troubleshoot and resolve escalated issues, address partner concerns professionally, and promote travel insurance products and services. The role also requires maintaining accurate records of all interactions and staying updated on…
How to apply
Applications go through TripJack's careers site (tripjack.keka.com). Keep your CV, passport and certificates ready, and talk to the placement team if you'd like help with your application.
25d ago
This month