Assists the Reservations Manager in implementing strategies which support the overall objectives of the hotel. Controls hotel availability to allow for the maximising of rate and occupancy and supervises the Reservation Department in the absence of the Reservations Manager. General and Administration Assists Reservation Manager in operation and management of the Reservation Team. Increases average rate by training employees in sales techniques on a regular basis. Ensures the accuracy of all future reservations. Communicates with the Accounts Department to ensure credit has been established by companies wishing to charge back costs to their company. Records and Pre-blocks all specials requests, suites or VIP accommodations accurately. Controls group room block assignments by adhering to group cut-off dates. Keeps Sales Department informed of group bookings status. Maintains accurate room rate control and availability status. Communicates with the Accounts Department to ensure credit has been established by companies wishing to charge back costs to their company. Receives and processes incoming customer reservations: Greets customer and finds out what they would like to book and when. Offers alternative room types, rates and packages to the customer. Records reservation information accurately. Identifies commissionable reservations and secures required information. Records and processes deposit and billing information. Files all reservations to facilitate easy referral.…

Applications go through Radisson Blu's careers site (radissoncareers.com). Keep your CV, passport and certificates ready, and talk to the placement team if you'd like help with your application.