Job Purpose At Emirates Group, we connect the world through our global hub in Dubai, ensuring our customers always Fly Better . As one of the most recognised and admired brands globally, we’re driven by innovation, ambition, and excellence. Join a dynamic, fast-paced team where your ideas and relationship-building skills will directly shape employee experience across our global workforce. Manage and ensure a safe, efficient, cost effective and timely airport operation so that Emirates, reputation and passenger service levels are maintained and enhanced, as per the criteria set forth by the Company's commercial, safety and security policies, standards and procedures Ensure that appropriate action is taken for providing prompt service to Emirates passengers to maintain, and where required, to restore the goodwill and confidence of passengers facing various adverse situations (flight disruptions, denied boarding, etc.) Ensure that Service Level Agreements, OTPs and EKAS KPIS are achieved in line with the company standards. Implement and periodically review strategy to ensure that EK airport staff fulfils all procedures, standards and instructions as laid down by Airport Services Procedures. Achieve the Ground Handling performance targets set by Airport Services such as flight punctuality, check-in standards and baggage service standards, so that EK remains competitive. This will be achieved through regular liaison with the management of Handling Agents and other service…

Applications go through Emirates's careers site (emiratesgroupcareers.com). Keep your CV, passport and certificates ready, and talk to the placement team if you'd like help with your application.